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Client Projects

Patient journey

Project Cases

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Build a competitive advantage through the optimization of the asthmatic patient journey

BUILD A COMPETITIVE ADVANTAGE THROUGH THE OPTIMIZATION OF THE ASTHMATIC PATIENT JOURNEY

Case description

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Background & Objectives

  • Client needed to identify the “static” uncontrolled asthmatic population (60%), a major brand growth opportunity
  • Accelerate pace of adoption and prescribing of the drug
  • Increase trials by encouraging systematic detection and reevaluation of uncontrolled patients using inhaled bronchodilator

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Solution

  • Mobilized local care networks (pharmacists, GPs and pulmonologists) to improve detection of poorly controlled patients and access to the right treatment
  • Developed tools to facilitate patient-centric collaborative care
    • Dissemination and adoption of good clinical day-to- day practices
    • Systematic re-evaluation of patient status and criteria to select the most appropriate treatment
  • Incentivized “better” behavior adoption
  • Collected metrics to demonstrate outcomes
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Key Results

  • Engaged Specialists/GPs/Pharmacists local networks is the key driver”
  • Optimized care of asthmatic patients in accordance with standards of care
  • Increased number of diagnosed and well-treated patients / increased patient adherence
  • Medical practices and prescription behaviors positively influenced

Shaping a health insurance strategy to maintain health and optimize care for enrollees

SHAPING A HEALTH INSURANCE STRATEGY TO MAINTAIN HEALTH AND OPTIMIZE CARE FOR ENROLLEES

Case description

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Background & Objectives

  • Major health insurer facing escalating global burden of disease considering the development of health management programs to optimize participant’s health and to reduce health-related costs
  • To create a strategic frame to clarify attractive opportunities and guide health management program development.

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Solution

  • Evaluated most promising business opportunities in cardiovascular diseases, cancer, low back pain, musculoskeletal disorders, diabetes, COPD, asthma and major depressive disorders
  • Outlined holistic health management programs promoting healthy behaviors, reducing health risks, and contributing to more efficient disease management for selected populations
  • Created a road map to guide program development and implementation
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Key Results

  • Mapping of programs and interventions for selected populations
  • Structured portfolio of services (Health education, well-being improvement, prevention and risk reduction, case management and defined the key components to deliver the value proposition
  • Informed Board ‘s Go/No Go decisions (costs, impacts, risks)
  • Guidance to development/implementation of health management programs

Develop a multi-stakeholder program to improve the HCV patient journey

DEVELOP A MULTI-STAKEHOLDER PROGRAM TO IMPROVE THE HCV PATIENT JOURNEY

Case description

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Background & Objectives

  • Hepatitis C, its comorbidities and associated complications are a major public health issue. New screening techniques and new direct-acting agents are clear opportunities for enhanced patient care
  • Nevertheless, gaps in the patient journey may delay access of patients to timely comprehensive care, adequate drug and jeopardize prevention of complications after virologic cure
  • Develop a win-win program led by a professional institution with the support of 4 pharmaceutical companies to close gaps in the patient journey, improve access to standards of care, and maximize health outcomes

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Solution

  • Supported the sponsor (professorial institution) in launching the program and getting alignment with pharmaceutical companies
  • Enrolled more than 20 French centers of excellence in liver disease and peripheral care providers including addiction counseling and support centers
  • Worked side by side with hepatologists, addictologists, psychiatrists, GPs, nurses, social workers and health authorities to highlight gaps and best practices and propose downstream solutions
  • Coordinated the design of local projects to implement recommended solutions
  • Supported the sponsor in the communication of findings
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Key Results

  • Analysis of variation of care delivery and gaps in the patient journey
  • A portfolio of tailored projects supported by local team and the sponsor to:
    • Fill major gaps in the patient journey and maximize health outcomes
    • Improve patient access to new treatment standards
    • Ensure appropriate and effective use of treatment
    • Reinforce patient commitment and adherence before, during and after treatment

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