Improving the Patient Journey

Pursuing value-based population health management and delivery of healthcare

Across the world, health systems are facing common challenges:

• Health expenditures rates are forecast to outpace national income growth over the foreseeable future
• Longer life spans and increasing prevalence of chronic illnesses
• Unacceptable disparities in how patients are managed despite clear recommendations and standards of care by scientific societies and healthcare authorities
• Suboptimal outcomes and patient experience due to fragmented, duplicated, and uncoordinated services, in addition to low drug compliance and adherence rates
• Health consumers demanding transparent information with which to make healthcare decisions
• Shortage of healthcare professionals

To ensure sustainability of health systems, decisive actions on accessibility, quality, and efficiency are required beyond the redesign of care delivery structure   and drug price controls.

The review of the evidence suggests opportunities to deliver better outcomes and lower costs at all stages of the patient journey:

• Raising disease awareness and helping individuals actively manage their health
• Enabling early detection of the disease, hence early intervention
• Stratifying populations by risk and care needs
• Tailoring interventions based on the health care needs of individual groups
• Improving coordination and integration between primary care, secondary care and social services follow-up to prevent complications

Helping patients improve adherence using simple, attractive tools and techniques